Pianca Ceramics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Pianca Ceramics may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15 July 2020.
Piancaceramics.com is a UK based website. We take your personal privacy very seriously and will not sell, distribute or disclose information about you unless approved by you or unless we are required to do so by law.
If you place an order with us your payment details are processed securely by Paypal S.à r.l et Cie and Squareup international Ltd. Paypal and Square encrypt data sent to and from us and our customers using the HTTPS protocol.
For your security and ours, Paypal and Square use automated fraud screening. A transaction may be stopped if automated checks indicate that stolen or fraudulent payment information is entered at our checkout.
When you place your order you will be asked to provide your name, address, email address and telephone number so that we can successfully fulfil your order. You’ll also be asked to provide a name and address for shipping/delivery.
By subscribing to our mailing list you are consenting to being contacted by Pianca Ceramics with information we deem to be of interest to you. You can unsubscribe at any time by clicking the unsubscribe link the email you receive or emailing firstname.lastname@example.org and making a request to be removed from the mailing list.
We may collect the following information:
-Name and job title
-Contact information including email address
-Demographic information such as postcode, preferences and interests
-Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
-Internal record keeping
-We may use the information to improve our products and services.
-We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
-From time to time, we may also use your information to contact you for market research purposes.
-We may contact you by email, phone, fax or mail.
-We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. No credit card details are stored.
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor the pages you find useful and those you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address listed below, or emailing us at email@example.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Pianca Ceramics, Unit D, 25 Floodgate Street, B5 5SL Birmingham, UK.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.